Shipping Info

Shipping Information

Welcome to PrimePatio! We're thrilled to offer you seamless shipping services to ensure your shopping experience is convenient and reliable. Below, you'll find detailed information regarding our shipping policies, including estimated delivery times, shipping methods, and associated costs.

Shipping Methods

We offer several shipping methods to accommodate your needs:

1. Standard Shipping: Delivers within 5-7 business days. Standard shipping is free of charge
2. Expedited Shipping: Delivers within 2-3 business days.

Shipping Rates

Shipping rates vary based on your location, selected shipping method, and the total weight of your order. During the checkout process, you'll have the opportunity to view and select from available shipping options along with associated costs.

Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Restrictions:

At this time, we only offer shipping within U.S.. We apologize for any inconvenience this may cause.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email containing a tracking number and instructions on how to track your package. You can also track your order by logging into your account on our website.

Shipping Address

Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Shipping to Multiple Addresses

Unfortunately, we do not currently offer the option to ship items to multiple addresses within a single order. Each order can only be shipped to one address.

International Shipping

At this time, we do not offer international shipping. We apologize for any inconvenience this may cause and hope to expand our shipping services in the future.

If you have any further questions or concerns regarding shipping, please don't hesitate to contact our customer service team. We're here to assist you every step of the way!

Thank you for choosing PrimePatio for your online shopping needs. We appreciate your business!